Torie & Schelle

Careers

Be part of something real. Every person matters and plays a role in our shared future. That’s why we need you, with your unique insights, passions, and strengths, on our team.

Our staff doesn’t just deliver services. They invest in people over time, building the kind of trust that most systems were never designed to earn. Every role here contributes to building that trust. Whatever your background, your skills, and your strengths, there’s a place for you here.

We know applying takes real effort, so every application we receive is read by a member of our HR team, not AI.

Benefits

This is deeply meaningful work. It can also be emotionally and physically demanding. That’s why we work hard to offer the most robust benefits package we can, funded through contracts and private donations. Because the people who show up for our neighbors every day deserve to be taken care of, too.

Competitive Salary

We review both nonprofit and for-profit comparable salaries on a recurring basis to stay competitive, especially in the healthcare and assisted living marketplace. Each open position lists the wage.

Employer-paid Insurance

100% employer-paid medical, dental, and vision insurance.

401(k) Match

We support your future with a 401(k) employer match program.

Generous PTO

Starting at 5 weeks of paid time off each year, plus 10 paid holidays.

Transportation

100% employer-paid monthly TriMet pass or parking pass.

Peace of Mind

100% employer-paid life and long-term disability insurance.

Meals

A free home-cooked meal on every on-site shift.

Loan Forgiveness

As a qualified PSLF employer, Maybelle Center supports eligible employees in earning federal student loan forgiveness after 10 years of qualifying payments. Full-time status is 32 hours per week.

(Some benefits are pro-rated for employees working less than full-time.)

Open Positions

You’ll be joining a team that shows up, consistently, for Portlanders who need it most. Check out our current openings below:

Applications open in a new window on our hiring site.

Security Guard (Swing)

Full Time · Community Safety · $24 - $26 per hour

Job details for Security Guard (Swing)

Maybelle Center is seeking a Community Safety Technician who will be responsible for providing security services for Maybelle Center (including the Macdonald Residence and Maybelle Center administrative and program space). The Community Safety Technician is responsible for maintaining a safe and orderly environment at Maybelle Center, making sure residents' rights are honored while creating respectful space for both residents and staff.


Job Duties

  • Conduct internal patrols to ensure access points are properly secured and to ensure protection of property and people with a high degree of attentiveness to details and safety.
  • Monitor property to detect unauthorized trespassers and provide appropriate deterrence and a calming presence.
  • Monitor surveillance cameras to assess external environment and potential risks.
  • Prevent and detect theft or misappropriation of goods, money, or other items of value.
  • Protect individuals and property from harm.
  • Respond to emergency situations and implement emergency response procedures.
  • Investigate reported incidents in a timely manner.
  • Document rounds in Safety Logbook and write clear, detailed, accurate reports as needed.
  • Interact positively with all individuals with whom there is contact, encouraging a positive work environment for all staff and a positive living environment for all residents.
  • Assure that the after-hours phone line is being answered and information passed along appropriately.
  • Prevents unauthorized access.
  • Must report emergency situations as they happen to Community Safety Manager.
  • Provide a visible security presence to deter potential crimes and unruly behavior.
  • Contract emergency services when needed to ensure effective emergency response for staff and/or residents.
  • Community Security Technicians are required to cross-train and assist other departments with organizational needs and tasks.

Qualifications/ Requirements

  • High school diploma or general education degree (GED) required
  • One year of related experience and/or training; or equivalent combination of education and experience.
  • Must have a valid Unarmed Department of Public Standards and Training Certification
  • Basic typing skills are essential, along with basic knowledge of PC's and word processing software, preferably in a Microsoft Windows environment.
  • Support a dignified and caring atmosphere with residents, families, visitors, and staff.
  • Protects privacy and confidentiality of information pertaining to the resident, employee, residence, company information and records.
  • Maintain a safe and secure working environment and practice safe working habits.
  • Strong verbal and written communication skills, while being comfortable with speaking effectively before groups of residents and employees.
  • Ability to communicate effectively and regularly through reading and writing emails in a timely manner.
  • Have a desire and ability to work with diverse populations.
  • Ability to work independently with little supervision
  • Protect privacy and confidentiality of information pertaining to residents and staff.

Physical Requirements

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions listed above.

  • Regularly required to use hands to finger, handle or feel and to talk and hear.
  • Frequently required to sit and reach with hands and arms.
  • Required to stand; walk; walk and stoop, kneel and crouch.
  • Must be able to lift and/or move up to 25 pounds.
  • The environment is characteristic of a facility in which healthcare in provided to the frail elderly and individuals requiring additional assistance due to special needs. The noise level is usually moderate.

Compensation

Starting salary: $24.00 - $26.00/hour (+shift differential between 6pm to 6am)

Swing Shift- 02:00pm- 1030pm

Learn more about Maybelle Center at https://maybellecenter.org/

Please reach out with any questions www.jobs@maybellecenter.org


Apply : Security Guard (Swing)

Behavioral Aide

Full Time · Behavioral Health · $22 - $26 per hour

Job details for Behavioral Aide

Behavioral Health Aide

Everyone deserves a home, and a family, where they are valued, cared for and supported to live their most independent and fulfilling lives. The Behavioral Health Aide provides direct care and supportive interventions to residents, guided by Individual Services Plans and Behavior Support Plans. This role includes assisting with skill-building, crisis response, monitoring safety, and ensuring compliance with regulatory requirements. As the Behavioral Health Aide, you will not only be working as part as a cohesive and interdisciplinary resident care team, but you will also be supporting nursing services in their ongoing endeavor to deliver comprehensive, holistic health models. They will actively collaborate with team members, external partners, and residents to promote recovery and stability in a respectful and culturally sensitive manner.

  • Schedule- Sunday through Thursday or Tuesday through Saturday (Day)
  • Shifts: 06:00am-02:30pm (Day) 2:00pm to 10:30pm (Swing) or 10:00pm-06:30am (NOC)

Duties and Responsibilities

The individual in this position is expected to engage in the following work-related activities.

  • Provide interventions as outlined in Behavior Support Plans and Service Plans.
  • Complete accurate and timely documentation of service provision in each resident's Electronic Health Record.
  • Read and follow Temporary Service Plans for each resident daily.
  • Deliver individual or group skills training and support in areas such as self-care, hygiene, and community resource utilization.
  • Assist residents with grooming and hygiene tasks.
  • Encourage and support residents to bathe.
  • Prompt and support residents to get their medications as prescribed.
  • Assist with passing out meal trays and setting up trays for residents with physical impairments.
  • Monitor and support residents for behavioral health changes, escalating concerns to the care team as needed.
  • Prompt and assist residents to attend appointments and activities.
  • Monitor and support residents experiencing behavioral health symptoms.
  • Provide emotional support to residents experience mental health symptoms.
  • Provide feedback on the efficacy of Behavior Support Plans and Service Plans.
  • Assist residents with organizing their living spaces and perform light housekeeping tasks, including cleaning biohazards.
  • Participate in care conferences and provide input into resident care plans.

Crisis Intervention and Safety

  • Assist in crisis situations by following emergency protocols and supporting trauma informed responses.
  • Implement de-escalation techniques and non-violent interventions to promote safety for residents and staff.
  • Participate in fire safety drills and maintain familiarity with evacuation procedures.
  • Monitor and support residents expressing thoughts of self-harm, escalating concerns to the care team as needed.
  • Document incidents promptly according to facility protocols in Incident Reports.

Collaboration and Communication

  • Coordinate with oncoming shifts to ensure smooth transitions and consistent care.
  • Model and provide training to other staff regarding behavioral health interventions.
  • Attend facility-wide huddles between shifts.
  • Communicate and collaborate with other members of the Behavioral Health department and attend departmental meetings monthly.
  • Facilitate treatment and continuity of care by collaborating with community partners, legal representatives, guardians, and other stakeholders.
  • Provide consultation and maintain effective communication with County representatives and other external agencies.
  • Uphold a dignified and caring atmosphere for residents, families, visitors, and staff.
  • Maintain a safe and secure working environment while protecting residents and community information.
  • Actively engage in training, in-services, and meetings.
  • Monitor iAlert and other communication equipment at all times while on shift.
  • Assist with projects and perform related duties as assigned.

Skill Profile:

The individual in this position is expected to possess and exhibit the following knowledge, skills, and abilities.

  • Knowledge of trauma-informed care, mental health, and substance abuse recovery principles.
  • Strong interpersonal and communication skills, including active listening and the ability to build trust and rapport with residents and colleagues.
  • Uphold confidentiality, ethics, and respect with all individuals.
  • Proficiency in documenting care activities, using electronic health records, and following written and oral instructions.
  • Flexibility and creativity in time management, problem-solving, and adapting to new skills and techniques.
  • Commitment to person-centered care, trauma-informed practices, and professional workplace conduct, including adherence to HIPAA compliance and privacy standards.
  • Ability to work effectively both independently and as part of a team.
  • Ability to stay calm under pressure and manage challenging behaviors with empathy.
  • Provide compassionate, culturally competent care while maintaining professional boundaries.

Qualifications/ Requirements:

  • High school diploma, GED, or equivalent required.
  • Minimum of two years of experience working with adults with severe ad persistent and mental illness, behavioral health needs, houselessness, or substance use disorders preferred. Job Posting- Behavioral Health Aide
  • Ability to read, write, and communicate effectively in English.
  • Proficiency in using computers for documentation and communication.
  • First Aid Certification preferred.
  • Additional certifications in mental health care, trauma-informed care, or de-escalation techniques preferred.
  • Completion of all mandated training by Oregon DHS.
  • Adherence to work schedules, attendance requirements, and completion of required certifications and continued education.
  • Required to wear an assigned name tag and carry community keys, an iAlert device, a walkie-talkie, and a gait belt during shifts for safety and compliance.

Physical Requirements:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions listed above.

  • Occasionally support residents with mobility and care needs, including walking stairs (up to four flights).
  • Regularly required to use hands to finger, handle/feel, and to talk and hear.
  • Frequently required to sit for extended periods and reach with hands and arms.
  • Occasionally required to stand; walk and stoop, kneel, and crouch.
  • Must frequently life and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds.
  • Specific vision abilities required by this job include close vision, depth perception, and ability to adjust focus.

Compensation

Starting Range - $22.00 - $26.00/ hour (+ shift differential from 6pm to 6am)

Shifts: 06:00am-02:30pm (Day) 2:00pm to 10:30pm (Swing) or 10:00pm-06:30am (NOC)

*Please specify the shift you are interested in.

 

About Maybelle Center

Belonging is a basic human need. However, many of us face barriers that keep us from experiencing deep connection with others. Maybelle Center partners with neighbors in downtown Portland to build connection and a sense of belonging through affordable housing and inclusive social events and activities so more of us can experience a healthy, connected life and contribute to a thriving Portland. You can find out how we build belonging on our website: www.maybellecenter.org.

The talented and devoted individuals who work at Maybelle Center bring a passion and commitment to our community every single day - in a sometimes challenging, but always rewarding, environment. We are guided by our core values: 1.) Every person has innate value and is important; 2.) It is a fundamental need to be socially connected with other humans; 3.) We all have something to offer and places where we can learn and grow - we are continually learning together. Job Posting- Behavioral Health Aide

A Note to Potential Candidates: Studies have shown that women, trans, nonbinary, BIPOC, and other candidates from most-impacted communities are less likely to apply for jobs unless they believe they meet every single one of the qualifications as described in a job description. We are committed to building a diverse and inclusive organization, and we are most interested in finding the best candidate for the job. That candidate may be one who comes from a background less traditional to our field of work, and that is welcome. We would strongly encourage you to apply, even if you feel you do not meet every one of the qualifications described. Maybelle Center is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, sexual orientation, gender identity, protected veteran status or any other protected characteristic.

We are proud to be an Equal Employment Opportunity Employer.

Apply : Behavioral Aide

Caregiver

Full Time · Direct Care · $23 - $25 per hour

Job details for Caregiver

DIRECT CAREGIVER

Maybelle Center is seeking a Direct Caregiver to provide trauma-informed, person-centered care that supports residents in completing activities of daily living (ADLs), promoting behavioral health stabilization, substance use recovery, and overall wellness in a behavioral health assisted living setting. This role supports the implementation of the resident's Service Plan (SP), Temporary Service Plan (TSP), and Behavior Support Plan (BSP) while maintaining compliance with Oregon Administrative Rules (OAR 411-054).

As the Direct Caregiver, you will not only be working as part of a cohesive and interdisciplinary resident care team, but you will also be supporting nursing services in their ongoing endeavor to deliver comprehensive, holistic health models. You will actively collaborate with team members, external partners, and residents to promote recovery and stability in a respectful and culturally sensitive manner.

  • Full-time, non-exempt
  • On-site at our assisted living facility (Macdonald Residence)
  • Shift needed - Floater(s)
  • As a floater, you must have flexibility in your schedule to cover two of the following shifts:
    1. DAY (6 AM - 2:30 PM)
    2. Swing (2 PM - 10:30 PM)
    3. NOC (10 PM - 6:30 AM)

Duties and Responsibilities:

Community Philosophy and Culture
  • Adheres to and conveys the community's philosophy of supporting dignity, privacy, independence, choice, individuality, and a home-like environment for residents.
  • Prioritizes people. Answers call lights promptly, assists where needed for resident care and safety, and embodies a Universal Worker culture.
  • Participates in fostering a strong, cohesive care team, contributing to a positive work environment through effective communication and professional interactions.
  • Promotes a trauma-informed care approach by creating a safe, supportive, and understanding environment for residents.
  • Supports residents in maintaining their independence and autonomy, respecting their preferences and individuality.
  • Fosters a homelike and inclusive atmosphere within the community.
Resident Care and Activities of Daily Living Support
  • Follows the individual resident Service Plan and provides assistance with ADLs, including bathing, grooming, toileting, dressing, hygiene, and mobility, with awareness of and sensitivity to behavioral needs.
  • Provides interventions as outlined in the Behavior Support Plan.
  • Observes and monitors residents for changes in condition, including physical, emotional, cognitive, and behavioral changes, and reports to RN Case Manager and/or appropriate supervisor.
  • Read and follow Temporary Service Plans for each resident daily.
  • Provide feedback on the efficacy of Behavior Support Plans and Service Plans.
  • Assist residents with organizing their living spaces and perform light housekeeping tasks, including cleaning biohazards.
Health Monitoring and Safety
  • Measures and documents vital signs, weights, and other health indicators as assigned and trained.
  • Collects, completes, and ensures proper labeling and storage of specimens for laboratory studies (UA) when designated by the RN Case Manager, LPN, or DNS.
  • Demonstrates understanding of and adheres to infection control procedures, including PPE use, hand hygiene, standard and isolation precautions.
  • Follows community emergency protocols for fire, fall, missing resident, behavioral crisis, medical emergencies, overdose, substance use, and disaster drills.
  • Identifies and documents environmental hazards, maintenance issues, and safety concerns in the maintenance log.
  • Assist with implementing de-escalation strategies under the guidance of the Behavioral Health team.
Communication and Collaboration
  • Attends and actively participates in shift huddles, scheduled trainings, in-services, and team meetings.
  • Collaborates with Direct Care Lead and Direct Care Float for coverage during huddle and communicates huddle meeting minutes afterwards.
  • Coordinates with Direct Care Lead and Direct Care Float for lunch coverage.
  • Contributes to interdisciplinary collaboration and shared decision-making.
  • Accepts feedback and engages in continuous learning to improve care delivery, communication, and crisis response.
  • Provides support during peak times, emergencies, or when residents require additional care.
  • Observes and reports maintenance or safety concerns in resident units or shared areas.
  • Documents all services provided, resident interactions, and observations daily in PointClickCare and paper documentation, including entries related to SP, BSP, IRs, and TSP implementation.
  • Completes or assists in completing incident reports when involved or when the first responder witnesses an incident, and follows up with supervisory staff, per policy.
  • Provide consultation and maintain effective communication with County representatives and other external agencies.
  • Facilitate treatment and continuity of care by collaborating with community partners, legal representatives, guardians, and other stakeholders.
Training and Professional Development
  • Attends all required education, training, and competency re-evaluation sessions.
Additional Duties
  • Perform other tasks, within scope, as directed by the Direct Care Manager, RN Case Manager, LPN, Director of Behavior Services, or Director of Nursing Services.
Company-Wide Responsibilities
  • Fosters a respectful, inclusive, and caring atmosphere for residents, families, and team members.
  • Maintains confidentiality and privacy of all residents, employees, and organizational information.
  • Contributes to a cohesive, team-oriented work environment.
  • Practices safe working habits and contributes to a secure work setting.
  • Actively participates in ongoing training, in-services, and scheduled meetings.
  • Supports quality assurance performance improvement projects and performs other duties as assigned within scope and role.
  • Commitment and Core Competencies:
  • Demonstrates a commitment to trauma-informed care and recovery-oriented behavioral health principles.
  • Ability to build rapport and maintain therapeutic boundaries with residents and collaborate effectively with interdisciplinary teams.
  • Upholds HIPAA regulations, resident rights, and community confidentiality protocols.
  • Maintains punctuality, reliability, and compliance with scheduled shifts and attendance standards.
  • Demonstrates professional appearance and adherence to dress code standards.
  • Willingness to learn, accept feedback, and adapt to new practices and technologies.
  • Mandatory completion and maintenance of certifications and continued education required by Oregon Administrative Rules (OAR), Oregon DHS, and internal policy.
  • Required to wear an assigned name tag and carry designated safety and communication tools (e.g., community keys, iAlert device, walkie-talkie, gait belt, closed-toe shoes, scrub pants, and company-provided shirts) while on duty.

Job Qualifications, Certificates, and Licenses

  • Must have a high school diploma or general education degree.
  • Working knowledge of equipment, supplies, and chemicals used in clinical and housing operations.
  • Food Handler's card required.

Physical Requirements

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions listed.

  • Physical stamina to support resident care, including lifting, repositioning, and quick emergency response (up to 25 pounds).
  • The physical stamina to occasionally support residents with mobility and care needs, including walking stairs (up to four flights).
  • Regularly required to use hands to finger, handle/feel, and to talk and hear.
  • Frequently required to sit for extended periods and reach with hands and arms.
  • Occasionally required to stand, walk, stoop, kneel, and crouch.
  • The ability to remain calm under pressure and manage challenging behaviors with empathy and patience.
  • Emotional resilience to provide consistent, compassionate care in a behavioral health setting.

Benefits/perks

  • 100% employer-paid health insurance for employees, with dependent coverage options available
  • Employer-paid life and disability insurance
  • 401(k) with a dollar-for-dollar match up to 4% (eligible after 60 days)
  • TriMet pass or parking reimbursement
  • Generous paid time off: 10 paid holidays plus over 5 weeks of PTO
  • Employee Assistance Program (EAP) for mental health, financial, and personal support
  • Flexible Spending Account (FSA) for healthcare and dependent care expenses
  • Meal provided during on-site shift

Compensation

Starting Range: $23.00 - $25.00 /hr. (+shift differential for hours worked between 6pm and 6am)

About Maybelle Center

Belonging is a basic human need. However, many of us face barriers that keep us from experiencing deep connection with others. Maybelle Center partners with neighbors in downtown Portland to build connection and a sense of belonging through affordable housing and inclusive social events and activities so more of us can experience a healthy, connected life and contribute to a thriving Portland. You can find out how we build belonging on our website: www.maybellecenter.org.

The talented and devoted individuals who work at Maybelle Center bring a passion and commitment to our community every single day - in a sometimes challenging, but always rewarding, environment. We are guided by our core values: 1.) Every person has innate value and is important; 2.) It is a fundamental need to be socially connected with other humans; 3.) We all have something to offer and places where we can learn and grow - we are continually learning together. Job Posting- Behavioral Health Aide

A Note to Potential Candidates: Studies have shown that women, trans, nonbinary, BIPOC, and other candidates from most-impacted communities are less likely to apply for jobs unless they believe they meet every single one of the qualifications as described in a job description. We are committed to building a diverse and inclusive organization, and we are most interested in finding the best candidate for the job. That candidate may be one who comes from a background less traditional to our field of work, and that is welcome. We would strongly encourage you to apply, even if you feel you do not meet every one of the qualifications described. Maybelle Center is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, sexual orientation, gender identity, protected veteran status or any other protected characteristic.

We are proud to be an Equal Employment Opportunity Employer.

If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to jobs@maybellecenter.com.

Apply : Caregiver

Licensed Practical Nurse (LPN)

Full Time · Medical - Nursing · $34.50 - $36.50 per hour

Job details for Licensed Practical Nurse (LPN)

Licensed Practical Nurse (LPN)- NOC Shift


The Licensed Practical Nurse (LPN) is responsible for monitoring residents' health, administering medications and treatments, assisting with daily care needs, and maintaining accurate medical records. This role supports the healthcare team in delivering safe, compassionate, and high-quality care while ensuring compliance with clinical standards, policies, and regulations. The LPN assists with resident health observations and reports changes in condition and helps implement individualized Service Plans and Treatment Service Plans (TSPs) to support resident well-being and independence. The LPN collaborates with staff to coordinate care and maintain effective communication. In addition, NOC Shift LPN is the Manager on Duty and will report concerns and operational issues to the appropriate on-call staff.

  • Full-time
  • 100% on-site
  • Shift- 10pm-6:30am NOC

Duties and Responsibilities:

Care Coordination:

  • Assist with resident Health Evaluations for development and updates of Service Plans.
  • Provide assistance with instrumental activities of daily living (ADLs), environmental orientation, assistance with medication, treatments, and other care while encouraging self-care and independence to Residents in an Assisted Living Facility with Special Needs Contract.
  • Deliver services as indicated with each resident treatment and service plans (TSP)
  • Conduct regular observations of residents and updates Services Plan Agreements for all assisted living residents in accordance with state guidelines
  • Accurately document resident care using PointClickCare and other electronic health record systems.
  • Perform neurological checks following resident falls and report findings according to facility protocols
  • Maintain effective communication with pharmacies, physicians, home health agencies, and other healthcare providers.
  • Carries out quality assurance reviews from the electronic medical record and other data sources.
  • Acts as a liaison between assisted living resident, family, and physician to coordinate the care needs of each resident within the boundaries of assisted living nursing assistance per Oregon Administrative Rules (OAR) standards and requirements.
  • Participates in the maintenance of assisted living resident's charts including weekly skin observations and Outside Coordination Notes and reviews documentation performed by staff on Provider/Pharmacy/3rd Party Provider Notes and documentation.
  • Process orders and assist with the development and updates of Treatment and Service Plans (TSPs).
  • Triage needs and concerns and respond appropriately to urgent situations in accordance with Oregon Board of Nursing best practice and standards.
  • Provide support and backup to Direct Care Staff as needed, including medication administration when staffing needs require.
  • Coordinates monitoring the weights of each assisted living resident and identifies significant weight losses or gains to RN, for intervention planning.
  • Encourage and support resident participation in behavioral health services, meetings, and care programs.
  • Initiate home health services when appropriate and coordinate communication between the resident, physician, and home health agency.
  • The LPN will be responsible for following the regulations and guidelines as set forth by the state of Oregon

Other Duties:

  • NOC Shift LPN is the Manager on Duty and will report concerns and operational issues to the appropriate on-call staff.
  • Manage the self-medication assessment process in accordance with Oregon state guidelines and facility policies.
  • Conduct quality assurance reviews utilizing electronic medical records and other available data sources.
  • Audit medication carts and medication overflow supplies to ensure organization, compliance, and accuracy.
  • Remove expired medications and coordinate appropriate replacement according to pharmacy and facility procedures.
  • Apply direction change stickers to medications when orders are updated to ensure accurate administration.
  • Coordinate and complete cycle fills with the pharmacy to maintain appropriate medication inventory Assists with projects as assigned and performs other related duties.
  • Perform other related duties as needed to ensure safe and effective resident care.
  • Additional projects and responsibilities may be assigned.

Qualifications/ Requirements:

  • Current, valid, and active Licensed Practical Nurse (LPN) license with a minimum of 1-2 years of clinical experience.
  • Previous experience in an assisted living facility setting preferred.
  • Experience working with residents who have medical conditions, behavioral health needs, and/or current or past substance use disorders preferred.
  • Ability to work collaboratively with a multidisciplinary healthcare team.
  • Strong communication, interpersonal, and organizational skills.
  • Ability to work independently with minimal supervision while also functioning effectively as part of a team.
  • Demonstrated ability to work effectively with individuals who may exhibit challenging behaviors in a behavioral health environment.
  • Knowledge and understanding of resident privacy and confidentiality requirements, including protection of resident, employee, and organizational information and records.
  • Ability to promote and maintain a dignified, respectful, and compassionate environment for residents, families, visitors, and staff.
  • Commitment to maintaining a safe and secure work environment and following safe work practices.
  • Maintains a safe and secure working environment and practices safe working habits.
  • Willingness to participate in training, services, and attends meetings as required.

Physical Requirements

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions listed above.

  • The environment is characteristic of a facility in which healthcare is provided to the vulnerable adults and individuals requiring additional assistance due to special needs. The noise level is usually moderate.
  • Regularly requires use of hands and fingers or various tasks such as administering medications, handling objects performing wound care, providing injections, documenting in electronic health records and assisting residents with personal care.
  • Frequently involves sitting and reaching with hands and arms.
  • Clear verbal communication and adequate hearing.
  • Occasionally stand, walk, and move, bending, kneeling, stopping, and crouching within the work environment.
  • Ability to frequently lift objects up to 10 pounds and occasionally lift or move objects up to 25 pounds.
  • Specific vision abilities needed for this job include close vision, depth perception, and the capacity to adjust focus, such as when reading or working on a computer.
  • Ability to walk up and down three flights of stairs, occasionally.

The environment is characteristic of a facility in which healthcare is provided to the vulnerable adults and individuals requiring additional assistance due to special needs. The noise level is usually moderate.

Benefits/perks

  • Health insurance (paying 100% of the employee's premiums, and offer dependent coverage options)
  • Employer Paid Life and Disability Insurance
  • 401(k) $1/$1 up to 4% employer matching option which is available after 60 days of service
  • Monthly Tri-Met or parking pass
  • Generous PTO policy (10 paid holidays and over 5 weeks of Paid time off)
  • Employee Assistance Program
  • Flexible Spending Account
  • Meal provided while on site during work shift.

Compensation and Schedule

Starting hourly range- $34.50 - $36.50 (+ shift differential for hours worked between 6pm and 6am)

Shift- 10:00pm- 06:30am (NOC)

About Maybelle Center

Belonging is a basic human need. However, many of us face barriers that keep us from experiencing deep connection with others. Maybelle Center partners with neighbors in downtown Portland to build connection and a sense of belonging through affordable housing and inclusive social events and activities so more of us can experience a healthy, connected life and contribute to a thriving Portland. You can find out how we build belonging on our website: www.maybellecenter.org.

Note to Potential Candidates: Studies have shown that women, trans, nonbinary, BIPOC, and other candidates from most-impacted communities are less likely to apply for jobs unless they believe they meet every single one of the qualifications as described in a job description. We are committed to building a diverse and inclusive organization, and we are most interested in finding the best candidate for the job. That candidate may be one who comes from a background less traditional to our field of work, and that is welcome. We would strongly encourage you to apply, even if you feel you do not meet every one of the qualifications described. Maybelle Center is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, sexual orientation, gender identity, protected veteran status or any other protected characteristic.

We are proud to be an Equal Employment Opportunity Employer.

If you require reasonable accommodation in completing this application, interviewing, completing any preemployment testing, or otherwise participating in the employee selection process, please direct your inquiries to Jobs@maybellecenter.org

Apply : Licensed Practical Nurse (LPN)

Medication Technician

Full Time · Medical - Nursing · $23 - $25 per hour

Job details for Medication Technician

Maybelle Center is seeking a Medication Technician (MTs) to assist with administering or assist residents in self-administering medications and treatments under Registered Nurse (RN) delegation and supervision, in accordance with OSBN Division 47 and Oregon Administrative Rules 411-054. The MT is responsible for documenting medication administration in the PointClickCare electronic MAR, monitoring for side effects, medical and/or behavioral changes, and addressing safety risks such as med-seeking, cheeking or diversion.

This role involves close coordination with all departments and requires additional care coordination and support interventions guided by the Individual Service Plans, Temporary Service Plans, and Behavior Support Plans. As the Medication Technician, you will not only be working as part of a cohesive and interdisciplinary resident care team, but you will also be supporting nursing services in their ongoing endeavor to deliver comprehensive, holistic health models. They will actively collaborate with team members, external partners, and residents to promote recovery and stability in a respectful and culturally sensitive manner.

  • This position is full-time, non-exempt
  • On-site at our assisted living facility (Macdonald Residence)
  • Shifts available:
    • Day (6am-230pm) Tuesday through Saturday
    • Day (6am-230pm) Friday through Tuesday
    • Swing (2pm-1030pm) Sunday through Thursday

Duties and Responsibilities

Community Philosophy and Culture
  • Adheres to and conveys the community's philosophy of supporting dignity, privacy, independence, choice, individuality, and a home-like environment for residents.
  • Answers call lights promptly, assists where needed for resident care and safety and embodies a Universal Worker culture.
  • Prioritizes people over pills.
  • Participates in fostering a strong, cohesive care team, contributing to a positive work environment through effective communication and professional interactions.
Resident Care and Medication Administration
  • Administers or assists residents to self-administer medications and treatments under physician orders and RN delegation, in compliance with OAR 411-054 and OSBN Division 47.
  • Follow the Six Rights of Medication Administration: Right Resident, Right Medication, Right Dose, Right Time, Right Route, and Right Documentation.
  • Implements physician orders and resident-specific instructions only under the direction and supervision of an RN or LPN.
  • Maintains awareness of resident behaviors that indicate med-seeking, cheeking, hoarding, or diversion; follows protocols such as visual mouth checks and enhanced supervision.
  • Measures and records vital signs and weights as a taught task under RN direction.
  • Provides services as indicated on residents' MARs, Service Plans, Temporary Service Plans, Behavior Support Plans, Alerts and Incident Reporting.
Documentation Requirements
  • Accurately documents medication administration, refusals, behaviors, and adverse reactions in the MAR and paper documentation.
  • Reviews and references Temporary Service Plans (TSP), Service Plans, Alerts and Behavior Support Plans (BSP) prior to administering medications when applicable.
  • Complete Incident Reports (IRs) when the first responder and/or witness, per policy.
  • Completes required narcotic documentation and will perform shift change narcotic counts with proper verification and co-signature. Maintains security of the narcotic keys and cart while on shift.
  • Reports changes in condition, refusals, or behavioral concerns to the RN, LPN, DNS, or DBS.
  • Reports medication errors or near misses immediately; completes incident reports thoroughly and participates in corrective action planning.
  • Communicate with physicians only under nursing direction and supervision.
Medication Management and Storage
  • Ensures medication security, including locked carts, secured controlled substances, and proper storage of insulin and temperature-sensitive medications.
  • Follows procedures for medication ordering and reordering; promptly notifies the nursing team if there is a delay or discrepancy. Must seek education and training from the Lead.
  • Prevents loss, breakage, or waste by adhering to handling, storage, and documentation protocols.
Regulatory Compliance and Safety
  • Maintains accountability for current RN delegation and proactively schedules re-evaluations within the required timeframes.
  • Adheres to Oregon Board of Pharmacy and Nursing rules, follows the Oregon DHS OARs for medication administration rules, internal policies and procedures, emergency protocols, infection control practices, and disaster preparedness standards.
  • Responds to emergencies, including administering Narcan, CPR, and first aid as certified and required; notifies RN on-call and documents incidents per policy.
  • Follows community emergency protocols for fire, fall, missing resident, behavioral crisis, medical emergencies, overdose, substance use and disaster drills.
  • Adheres to all community policies, safety procedures, and administrative protocols.
Communication and Collaboration
  • Collaborates with the Direct Care, Lead Direct Care, Float Direct Care, and Behavioral Health teams regarding medication-related behavioral observations.
  • Attends shift huddles and contributes to team communication.
  • Collaborates with Direct Care Lead for coverage during huddle and communicates huddle meeting minutes afterwards.
  • Coordinates with Direct Care Lead for lunch coverage.
  • Participates in interdisciplinary care planning as requested by the nursing team.
  • Follows home health and hospice protocols as directed by the RN Case Manager, LPN, or DNS.
  • Observes and reports maintenance or safety concerns in resident units or shared area.
Training and Professional Development
  • Attends all required education, training, and competency re-evaluation sessions
Additional Duties
  • Perform additional tasks as assigned by the Manager, Director of Behavior Services, DNS, RN, Administrator within the UAP scope and RN delegation requirements.
Company-Wide Responsibilities
  • Fosters a respectful, inclusive, and caring atmosphere for residents, families, and team members.
  • Maintains confidentiality and privacy of all residents, employees, and organizational information.
  • Contributes to a cohesive, team-oriented work environment.
  • Practices safe working habits and contributes to a secure work setting.
  • Actively participates in ongoing training, in-services, and scheduled meetings.
  • Supports quality assurance performance improvement projects and performs other duties as assigned within scope and role.
Commitment and Core Competencies
  • Demonstrates a commitment to trauma-informed care and recovery-oriented behavioral health principles.
  • The ability to build rapport and maintain therapeutic boundaries with residents and collaborate effectively with interdisciplinary teams.
  • Upholds HIPAA regulations, resident rights, and community confidentiality protocols.
  • Maintains punctuality, reliability, and compliance with scheduled shifts and attendance standards.
  • Demonstrates professional appearance and adherence to dress code standards.
  • Willingness to learn, accept feedback, and adapt to new practices and technologies.
  • Mandatory completion and maintenance of certifications and continued education required by Oregon Administrative Rules (OAR), Oregon DHS, and internal policy.
  • Required to wear an assigned name tag and carry designated safety and communication tools (e.g., community keys, iAlert device, walkie-talkie, gait belt, closed-toe shoes, scrub pants, and company-provided shirts) while on duty.
Supervisory Responsibilities

This is a non-supervisory, peer-based position.

Qualifications / Requirements

  • Must have a high school diploma or general education degree.
  • Working knowledge of equipment, supplies, and chemicals used in nursing operations.
  • Minimum one year experience in behavioral health, trauma-informed care, treatment recovery or related field preferred.
  • Preferred one year experience working as a Medication Technician in a community-based care licensed setting.
  • Certified Medication Aide, preferred.
  • First Aid & CPR certification, preferred.
  • Food Handlers card, preferred.
  • Onsite medication delegation and taught tasks, required.
  • Additional certifications in behavioral health care, de-escalation, or trauma-informed care are preferred.
  • Completion of Oregon DHS-required training and OAR Division 54/OSBN Division 47 education.

Physical and Emotional Requirements

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions listed above.

  • Must have physical ability to support resident care, including lifting, repositioning, and emergency response (up to 25 pounds)
  • Physical stamina to occasionally support residents with mobility and care needs, including walking stairs (up to four flights).
  • Regularly required to use hands to finger, handle/feel, and to talk and hear.
  • Frequently required to sit for extended periods and reach with hands and arms.
  • Occasionally required to stand; walk and stoop, kneel, and crouch.
  • The ability to remain calm under pressure and manage challenging behaviors with empathy and patience.
  • Emotional resilience to provide consistent, compassionate care in a behavioral health setting.

Benefits/perks

  • 100% employer-paid health insurance for employees, with dependent coverage options available
  • Employer-paid life and disability insurance
  • 401(k) with a dollar-for-dollar match up to 4% (eligible after 60 days)
  • TriMet pass or parking reimbursement
  • Generous paid time off: 10 paid holidays plus over 5 weeks of PTO
  • Employee Assistance Program (EAP) for mental health, financial, and personal support
  • Flexible Spending Account (FSA) for healthcare and dependent care expenses
  • Meal provided during on-site shift

Compensation

Salary Range: $23.00-$25.00/hr. (+ shift differential for hours worked between 6pm and 6am)


About Maybelle Center

Belonging is a basic human need. However, many of us face barriers that keep us from experiencing deep connection with others. Maybelle Center partners with neighbors in downtown Portland to build connection and a sense of belonging through affordable housing and inclusive social events and activities so more of us can experience a healthy, connected life and contribute to a thriving Portland. You can find out how we build belonging on our website: www.maybellecenter.org.

Note to Potential Candidates: Studies have shown that women, trans, nonbinary, BIPOC, and other candidates from most-impacted communities are less likely to apply for jobs unless they believe they meet every single one of the qualifications as described in a job description. We are committed to building a diverse and inclusive organization, and we are most interested in finding the best candidate for the job. That candidate may be one who comes from a background less traditional to our field of work, and that is welcome. We would strongly encourage you to apply, even if you feel you do not meet every one of the qualifications described. Maybelle Center is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, sexual orientation, gender identity, protected veteran status or any other protected characteristic.

We are proud to be an Equal Employment Opportunity Employer.

If you require reasonable accommodation in completing this application, interviewing, completing any preemployment testing, or otherwise participating in the employee selection process, please direct your inquiries to Jobs@maybellecenter.org

Apply : Medication Technician

Resident Experience Manager

Full Time · Residential Services · $67,000 - $70,000 per year

Job details for Resident Experience Manager

Resident Experience Manager

The Resident Experience Manager is responsible for overseeing Resident Services, Life Enrichment, and Front Desk operations to ensure residents receive coordinated, dignified, and person-centered services. This role supervises Life Enrichment staff, Resident Services staff, and Front Desk staff and ensures smooth daily operations that support resident safety, engagement, access to care, and a welcoming environment for residents, families, and visitors.

The Resident Experience Manager acts as a resource navigator, liaison, and advocate for residents while partnering closely with all departments-including Neighborhood Programs-to ensure services are delivered according to each resident's service plan, preferences, and needs. This position fosters a home-like and community-oriented atmosphere throughout the residence.

  • Full-time, exempt
  • On-site at our assisted living facility (Macdonald Residence)
  • Shift: Sunday-Thursday, 9 AM - 5:30 PM (no on-call responsibilities)

Duties and Responsibilities

The individual in this position is expected to engage in the following work-related activities.

General Management, Leadership & Collaboration
  • Oversee all aspects of people management, including recruitment, onboarding, training, performance evaluations, coaching, disciplinary action, and staff development to support operational excellence and quality outcomes for the Residential Service, Life Enrichment, and Front Desk teams.
  • Maintain an up-to-date and accurate departmental schedules.
  • Required to work on-site a minimum of five (5) days per week except during approved PTO.
  • Actively participate in the Service Planning Team and update Service Plans in a timely fashion.
  • Participate in resident quarterly Care Conferences.
  • Assist with family communication, support, and outreach.
  • Establish clear job expectations and performance goals for team members, fostering accountability, growth, and continuous improvement.
  • Meet with all assigned supervisees at least bi-weekly for one-on-one supervision.
  • Plan and facilitate monthly team department meetings.
  • Ensure employee timesheets are accurate and approved for each pay period.
  • Manage the Resident Services, Life Enrichment, and Front Desk budgets.
  • Collaborate with Neighborhood Programs staff on shared events, activities, and initiatives.
Front Desk
  • Oversee daily Front Desk operations.
  • Ensure adequate Front Desk coverage and appropriate scheduling.
  • Ensure Front Desk staff:
    1. Answer and route phone calls professionally and accurately.
    2. Greet residents, visitors, vendors, and partners and ensure all check-in and check-out procedures are followed.
    3. Monitor and operate the front entrance to support resident safety and security.
    4. Schedule resident appointments and communicate appointment details to Resident Services.
    5. Coordinate resident escorts in collaboration with Resident Services staff.
    6. Schedule transportation and rides for resident appointments.
  • Ensure clear and accurate communication between Front Desk and Resident Services staff to support continuity of care.
  • Identify workflow issues and implement process improvements related to appointment coordination, escorts, and transportation.
Life Enrichment
  • Ensure smooth delivery of Life Enrichment activities and programming.
  • Ensure an initial Activity Assessment and Activity Plan is completed within fifteen (15) business days of admission and that quarterly Activity Plans are reviewed monthly and updated as needed.
  • Ensure Activity Plans address residents' physical, mental, emotional, and spiritual health and include individualized goals.
  • Oversee development of a well-rounded monthly activities calendar reflecting resident interests, cultures, abilities, and routines.
  • Ensure activities are offered seven (7) days per week, including day, evening, indoor, outdoor, and one-on-one options.
  • Ensure outreach and communication methods reach residents with varying cognitive abilities (e.g., calendars, newsletters, posters, daily boards, verbal reminders).
  • Ensure resident engagement and participation data is tracked, including declined activities, and use data and resident feedback for continuous improvement.
  • Ensure Resident Council meetings are held monthly, meeting minutes are legible, dated, stored appropriately, and feedback is communicated to relevant parties.
Resident Services
  • Meet regularly with residents to assess satisfaction, safety, advocacy needs, support services, and personal goals.
  • Collaborate with the Finance Department to ensure residents stay up-to-date on rent payments.
  • Support residents through transitions and challenges, including move-ins, move-outs, changes in physical or mental health, and loss of friends, family, or pets.
  • Maintain resident progress notes.
  • Facilitate, assist, and provide support with Resident Services and activities as needed, including but not limited to Individual admissions/ discharges, individual orientations, and group facilitation.
  • Assistance in developing transition plans to support discharge goals and planning when appropriate.
  • Serve as a liaison between residents, the facility, and external partners, including case managers, family members, and other community resources.
  • Provide support services such as assistance with mail, telehealth appointments, benefits navigation, insurance and billing issues, banking, apartment organization, and access to community services.
  • Collaborate closely with the nursing department to ensure Durable Medical Equipment (DME) orders are fulfilled in a timely manner.
  • Ensure Resident Services collaborate closely with Front Desk staff to manage resident appointments, escorts, and transportation needs.
  • Assist with legal and financial issues, including but not limited to court issues, representative payee services, assistance with paying bills, managing money, and, if needed, providing an application for guardianship.

Employee Expectations

The individual in this position is expected to demonstrate the following knowledge, skills, and abilities.

  • Foster a dignified, respectful, and compassionate environment for residents, visitors, and staff.
  • Safeguard the privacy and confidentiality of residents, employees, and organizational information.
  • Demonstrate reliability, professionalism, and adaptability in all work situations.
  • Uphold a strong commitment to equity, diversity, and inclusion.
  • Maintain a safe and secure working environment.
  • Assist with assigned projects and perform other related duties as required.

Job Qualifications

The following qualifications and skills are required to perform the essential functions of this position.

  • Bachelor's degree preferred
  • Minimum of three (3) years of managerial and supervisory experience required
  • Minimum of three (3) years of experience providing resident services and coordinating life enrichment programming in an assisted living facility
  • Current Oregon Driver's License in good standing.
  • Experience in social services or assisted living settings preferred
  • Knowledge of trauma-informed care preferred
  • Strong technical skills, including proficiency with Electronic Health Records, Microsoft Office, Canva, and the ability to learn new systems
  • Excellent interpersonal, written, and verbal communication skills
  • Strong problem-solving skills in a fast-paced environment
  • Ability to build and maintain trusting relationships with residents, families, and interdisciplinary team members

Physical Requirements

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions listed above.

  • Frequent use of hands and fingers for movement, manipulation, grasping, pinching, and coordinated finger motions.
  • Ability to hear and respond to verbal communication, alarms, and other auditory cues in the work environment.
  • Prolonged periods of sitting throughout the workday are required.
  • Occasional need to stand, walk, stoop, kneel, and crouch for various tasks.
  • Frequent lifting and moving of objects up to 20 pounds, with occasional lifting up to 25 pounds.
  • The employee must be able to climb stairs.
  • Requires close vision, depth perception, and the ability to adjust focus to perform job duties effectively.
  • Work is performed within a healthcare facility serving individuals with physical and/or mental disabilities, including residents with behavioral health and mobility challenges.
  • The noise level is typically moderate.

Benefits/Perks

  • 100% employer-paid health insurance for employees, with dependent coverage options available
  • Employer-paid life and disability insurance
  • 401(k) with a dollar-for-dollar match up to 4% (eligible after 60 days)
  • TriMet pass or parking reimbursement
  • Generous paid time off: 10 paid holidays plus over 5 weeks of PTO (increased after 5 years)
  • Employee Assistance Program (EAP) for mental health, financial, and personal support
  • Flexible Spending Account (FSA) for healthcare and dependent care expenses
  • Meal provided during on-site shift

Compensation

Salary Range: $67,000 -$70,000 annually

About Maybelle Center

Belonging is a basic human need. However, many of us face barriers that keep us from experiencing deep connection with others. Maybelle Center partners with neighbors in downtown Portland to build connection and a sense of belonging through affordable housing and inclusive social events and activities so more of us can experience a healthy, connected life and contribute to a thriving Portland. You can find out how we build belonging on our website: www.maybellecenter.org.

Note to Potential Candidates: Studies have shown that women, trans, nonbinary, BIPOC, and other candidates from most-impacted communities are less likely to apply for jobs unless they believe they meet every single one of the qualifications as described in a job description. We are committed to building a diverse and inclusive organization, and we are most interested in finding the best candidate for the job. That candidate may be one who comes from a background less traditional to our field of work, and that is welcome. We would strongly encourage you to apply, even if you feel you do not meet every one of the qualifications described. Maybelle Center is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, sexual orientation, gender identity, protected veteran status or any other protected characteristic.

We are proud to be an Equal Employment Opportunity Employer.

If you require reasonable accommodation in completing this application, interviewing, completing any preemployment testing, or otherwise participating in the employee selection process, please direct your inquiries to Jobs@maybellecenter.org

Apply : Resident Experience Manager

Maintenance Technician (Day Shift)

Full Time · Environmental Services · $25 - $27 per hour

Job details for Maintenance Technician (Day Shift)

Maintenance Technician

Maybelle Center is seeking an Environmental Services - Maintenance Technician to join the Environmental Services Team. The Maintenance Technician is responsible for ensuring the safe, efficient, and reliable operation of building systems and equipment. This role involves performing routine and preventative maintenance, addressing emergency repairs, and ensuring compliance with all applicable safety and building codes. The technician will collaborate with staff and residents to maintain a secure, comfortable, and well-maintained living or working environment. Strong problem-solving skills, technical expertise, and a customer-service mindset are essential for success in this position. This position is Full-time, Tuesday through Saturday, 9am-530pm.


Duties and Responsibilities:

General Maintenance:

  • Track maintenance activities, documenting all work performed in maintenance log and any issues identified during inspections.
  • Regularly monitor and review the maintenance log ensure timely response to service requests.
  • Perform general building maintenance on all systems
  • Respond promptly to maintenance requests from residents or staff, and perform repairs or upgrades as needed.
  • As directed by Facility Manager, perform regular inspections of building systems and equipment to identify any needed repairs or upgrades.
  • Maintain and repair emergency pull cords in the building and resident's rooms.
  • Assist with moving furniture for office building, and resident's rooms.
  • Vacuum and steam clean carpets in two multi-floor stairways
  • Maintain area around building exterior and in interior courtyard, keeping it clean of all debris including cigarette butts, leaves and other miscellaneous.
  • Steam clean carpets as needed to maintain cleanliness, appearance, and hygiene standards.
  • Clean building light fixtures and vents monthly.
  • Repair and maintain doors, locks, furniture, and appliances of office building and residents rooms.
  • Perform minor electrical repairs, plumbing fixes, and lighting replacements.

Room Turns:

  • Deep housecleaning of toilets, shower tubs, sinks and floors
  • Patch and paint walls
  • Replace toilets, plumbing fixtures as needed
  • Install television mounts as needed
  • Assess and repair door and cabinet locks and hardware as needed
  • Assess and repair all electrical outlets, cable boxes and nurse call system boxes/pull cords as needed

Safety & Compliance:

  • Ensure that all work is performed in accordance with health, safety, and environmental regulations.
  • Daily check of hot water system
  • Perform regular checks on fire safety equipment, including alarms, extinguishers, emergency exit routes, and eye wash stations ensuring all systems are functioning properly.
  • Ensure all fire doors and exit lights are inspected monthly; and sign and date acknowledge of completion.
  • Remove lint and debris from laundry rooms, and vacuum behind washers and dryers daily.
  • Maintain records of maintenance, repairs, and inspections for regulatory compliance.

Emergency Response:

  • Respond to emergency maintenance requests, including water leaks, power outages, and heating/cooling issues.
  • Work closely with the facility management team to prioritize emergency repairs and maintain continuous operation of the facility.
  • Provide backup coverage for after-hours emergency calls if needed.
  • Assist during inclement weather by clearing snow and salting sidewalks/walkways and courtyards to ensure safe access.
  • Help with evacuation of resident's down stairs using evacuation powerchairs.

Communication & Teamwork:

  • Communicate regularly with facility manager, upper management, and staff to ensure all maintenance needs are addressed and completed.
  • Answer any maintenance-related radio calls.
  • Interact professionally and courteously with residents, ensuring minimal disruption and providing clear updates on work progress.
  • Provide excellent customer service by communicating clearly, addressing concerns professionally, and ensuring timely resolution of maintenance issues.

Qualifications/ Requirements:

  • High school diploma or GED (required).
  • Minimum two years of experience in general maintenance, facilities maintenance, or a related field.
  • Experience in building maintenance, HVAC, electrical, carpentry, plumbing and painting.
  • Knowledge of mechanical systems and general handyperson skills.
  • Ability to read blueprints, manuals, instructions, and work orders.
  • Strong problem-solving skills and attention to detail.
  • Good communication and interpersonal skills.
  • Ability to work independently and as part of a team.
  • Experience working in assisted living facility is preferred, but not required.

Physical Requirements

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions listed above.

  • Ability to operate a variety of equipment as needed for the property's upkeep.
  • Manual dexterity and hand-eye coordination for operating tools, machinery, and performing repairs.
  • Frequent standing, walking, bending, kneeling, climbing, and crouching throughout the shift.
  • Ability to work in confined spaces.
  • Ability to push, pull and lift 50 pounds, with occasional heavier lifting - as needed

Compensation and Schedule:

Starting Wage Range - $25.00 - $27.00/ hr.

Schedule: Tuesday through Saturday, 9:00 am- 5:30 pm


Learn More About Maybelle Center:

You can find out how we build belonging on our website: www.maybellecenter.org

We are proud to be an Equal Employment Opportunity Employer.

If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to jobs@maybellecenter.org.

Apply : Maintenance Technician (Day Shift)

HR Coordinator - Recruitment & Onboarding

Full Time · Human Resources · $27 - $30 per hour

Job details for HR Coordinator - Recruitment & Onboarding

We are looking for an HR Coordinator who is passionate about creating a welcoming and positive experience for every new employee from day one. The successful candidate will guide candidates and new hires through the recruitment and onboarding process, serving as a friendly, knowledgeable, and trusted point of contact from the initial candidate stage through successful onboarding.

This role will represent and advocate for employees throughout the entire hiring and onboarding journey, ensuring they feel informed, supported, and valued every step of the way. The HR Coordinator will proactively answer questions, address concerns, and, when needed, connect employees with the appropriate resources or subject matter experts to ensure they receive accurate and timely information. By fostering clear communication, building strong relationships, and providing exceptional customer service, the HR Coordinator will serve as a culture champion, fostering seamless transition into the organization and set the foundation for a positive employee experience.


POSITION OVERVIEW

The HR Coordinator will play a vital role in supporting and the administrative and operational functions of the Human Resources Department. This role is responsible for coordinating recruitment activities, supporting new hire onboarding, and assisting with various HR programs, processes and administration. The HR Coordinator serves as a key point of contact for candidates and new employees, delivering a positive experience through timely communication, guidance, and exceptional customer service.

This is a full-time, non-exempt, onsite position.

ESSENTIONAL JOB FUNCTIONS

The information provided below encompasses the functions and capabilities linked with this position.

Duties and Responsibilities

The individual in this position is expected to engage in the following work-related activities.

Onboarding

  • Welcome new hires and serve as the primary point of contact throughout the onboarding process, providing onboarding support, answering questions, and ensuring a positive and engaging onboarding experience.
  • Coordinate and manage biweekly new hire onboarding and orientation sessions, ensuring a seamless onboarding experience.
  • Develop and maintain onboarding calendar, orientation materials and training documents.
  • Communicate orientation schedules and onboarding details to new hires via email
  • Partner with HR, IT, department leaders, and training presenters to ensure all onboarding requirements are completed before each orientation, including preparing equipment, computer access and passwords, building access, keys, and employee identification badges.
  • Schedule training sessions and meetings with department presenters to support onboarding activities.
  • Set up training room, including computers, projector, new hire materials and refreshments.
  • Launch PowerPoint training presentations for training.
  • Facilitate the completion of required paperwork, sign policies, and compliance documents into HR Employee SharePoint files.

Recruitment

  • Manage job postings, candidate applications, and recruitment workflows within the Applicant Tracking System (ATS) to support efficient hiring processes.
  • Administer the ATS by setting up hiring manager and department manager access, maintaining system functionality, and providing user training and support.
  • Support organization's recruitment process by conducting initial screening and reference checks.
  • Partner with hiring managers to move candidates through each stage of the recruitment process and ensure timely updates within the ATS.
  • Coordinate and schedule candidate interviews through phone, text, and email communications using the ATS, while documenting all candidate interactions and follow-up activities.
  • Assist applicants and new hires by providing timely communication and support throughout the application and pre-employment process.
  • Ensure candidates complete the pre-hire application before candidates are interviewed.
  • Monitor and track candidate activity within the ATS, maintain accurate applicant records, and ensure recruitment data integrity.
  • Prepare interview packets for hiring managers in preparation of conducting interviews.
  • Coordinate the pre-employment background check process for final selected candidates.
  • Assist with tracking and pulling recruitment metric from the ATS System

Human Resources Coordination

  • Conduct background checks for candidates, current employees, and volunteers.
  • Provide backup support for payroll processing and final pay administration for exiting employees.
  • Provide backup support for tracking and maintaining employee training records.
  • Generate and prepare HR reports from the HRIS system and data to support HR projects and initiatives.
  • Assist in implementation and administration of HR policies, procedures, and best practices to ensure organizational compliance and consistency.
  • Provide administrative support for leave of absence (LOA) and workers' compensation claims.
  • Serve as a backup to HR team members providing support across various HR functions as needed.
  • Perform other HR and administrative duties as assigned.

Qualifications

The following qualifications are required to perform the essential functions of this position.

  • Bachelor's degree in Human Resources, Business Administration, or a related field.
  • Minimum of 2 years of experience in HR role or in a similar position.
  • Experience supporting recruitment, onboarding, and HR administrative functions.
  • Experience coordinating recruitment activities, including posting job openings, applicant screening, scheduling interviews, communicating with candidates, conducting references, and coordinating pre-employment processes.
  • Experience coordinating employee onboarding activities, including facilitating orientation, new hire documentation, and ensuring timely completion of onboarding tasks.
  • Experience providing exceptional customer service and support to candidates, employees, hiring managers, and internal stakeholders while responding to HR related inquiries.
  • Strong organizational skills with the ability to manage multiple priorities, deadlines, and confidential information.
  • Excellent interpersonal, verbal, and written communication skills, with the ability to build positive working relationships across all levels of the organization.
  • Proficiency in HRIS systems and Microsoft Office Suite.
  • Has a high level of integrity and professionalism with confidential information
  • Commitment to fostering an inclusive workplace by respecting and valuing diverse cultures, backgrounds, perspectives, and experiences.
  • Familiarity with unique HR challenges and opportunities in non-profit organizations or an Assisted Living Facility setting is a plus.
  • Knowledge of federal, state, and local employment laws and payroll-related HR practices.

Physical Requirements

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions listed above.

  • Ability to sit for up to 8 hours at a time; ability to bend, straighten and travel reasonable distances.
  • While performing the duties of this job, the employee is regularly required to use hands, fingers, and arms to handle, feel, and reach.
  • The employee is frequently required to sit and is occasionally required to stand, talk, stoop, kneel, and crouch.
  • Must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 20 pounds.
  • Specific vision abilities required by this job include close vision, depth perception, and ability to adjust focus.
  • The noise level is usually moderate.

Benefits/Perks

  • 100% employer-paid health insurance for employees, with dependent coverage options available
  • Employer-paid life and disability insurance
  • 401(k) with a dollar-for-dollar match up to 4% (eligible after 60 days)
  • TriMet pass or parking reimbursement
  • Generous paid time off: 10 paid holidays plus over 5 weeks of PTO (increased after 5 years)
  • Employee Assistance Program (EAP) for mental health, financial, and personal support
  • Flexible Spending Account (FSA) for healthcare and dependent care expenses
  • Meal provided during on-site every shift

Compensation and Schedule

Monday through Friday

8:30 am - 5:00 pm

Salary Range: $27-$30/hourly


Please apply here or on our website: https://maybellecenter.org/careers/


*Please provide a cover letter articulating your fit for the position.


About Maybelle Center

Belonging is a basic human need. However, many of us face barriers that keep us from experiencing deep connection with others. Maybelle Center partners with neighbors in downtown Portland to build connection and a sense of belonging through affordable housing and inclusive social events and activities so more of us can experience a healthy, connected life and contribute to a thriving Portland. You can find out how we build belonging on our website: www.maybellecenter.org

The talented and devoted individuals who work at Maybelle Center bring a passion and commitment to our community every single day - in a sometimes challenging, but always rewarding, environment. We are guided by our core values: 1.) Every person has innate value and is important; 2.) It is a fundamental need to be socially connected with other humans; 3.) We all have something to offer and places where we can learn and grow - we are continually learning together.


A Note to Potential Candidates: Studies have shown that women, trans, non-binary, BIPOC, and other candidates from most-impacted communities are less likely to apply for jobs unless they believe they meet every single one of the qualifications as described in a job description. We are committed to building a diverse and inclusive organization, and we are most interested in finding the best candidate for the job. That candidate may be one who comes from a background less traditional to our field of work, and that is welcome. We would strongly encourage you to apply, even if you feel you do not meet every one of the qualifications described. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, sexual orientation, gender identity, protected veteran status or any other protected characteristic.

We are proud to be an Equal Employment Opportunity Employer.

*If you require reasonable accommodation in completing this application, interviewing, or otherwise participating in the employee selection process, please direct your inquiries to HR@maybellecenter.org

Apply : HR Coordinator - Recruitment & Onboarding

Behavioral Support Specialist (Swing)

Full Time · Behavioral Health · $24 - $28 per hour

Job details for Behavioral Support Specialist (Swing)

Position Overview

Everyone deserves a home where they are valued, cared for, and support to live their most independent and fulfilling lives. All Macdonald Residence residents have complex needs and often a history of behavioral health challenges, addictions, and houselessness. As the Behavior Support Specialist, you will not only be working as part of a cohesive and interdisciplinary resident care team, but you will also be supporting the facility in its ongoing endeavor to deliver comprehensive, holistic health care. The Behavioral Support Specialist, in coordination with the Director of Behavioral Services, will provide individual support for residents as well as create and support programs within the Macdonald Residence community which promotes overall resident wellbeing. As part of the Behavioral Health Team, this role will coordinate with the Nursing, Direct Care, Resident Services, Life Enrichment, and other staff members to ensure that behavioral health needs are identified, and behavioral health plans are effectively implemented. The Behavioral Support Specialist will also coordinate services and information with external behavioral providers and resources. This is a Full-time, 100% on-site, Sunday through Thursday- Swing schedule position.

Essential Job Functions

The information provided below encompasses the functions and capabilities linked with this position.

Duties and Responsibilities

The individual in this position is expected to engage in the following work-related activities.

  • Work as a member of the Macdonald Resident multi-disciplinary team to deliver comprehensive, client centered, and trauma-informed services.
  • Coordinate with the Behavioral Health, Resident Services, and Nursing departments to identify, create, and support the implementation of Behavior Support Plans for residents (examples of challenging behaviors addressed in such plans may include those related to substance use, anger towards staff or residents, depression, delusions, dementia/memory loss, anxiety, etc.).
  • Create Temporary Service Plans for behavioral plans.
  • Provide verbal de-escalation to residents experiencing extreme states.
  • Facilitate behavioral health groups either on-site or in coordination with community agencies.
  • Complete Incident Reports and follow-up in coordination with the Behavioral Health Team, nursing department and the facility administrator.
  • Updates Service Plans for quarterly care conferences.
  • Play an integral part in resident admissions by completing resident evaluations, creating Behavior Support Plans, updating Service Plans, and gathering and reviewing historical documentation.
  • Facilitate staff training on behavioral health and related topics in coordination with the Director of Behavior Services.
  • Create weekly reports analyzing incident trends and complete daily Incident Report follow-up.
  • Assist residents in maintaining housing, which may include cleaning and organizing resident apartments.
  • Accompany residents to appointments in the community.
  • Organize and facilitate educational, skill building, wellness, recovery, and trainings for residents.
  • Complete continuing education to provide excellent care and meet state requirements.
  • Observe problems, concerns, and issues, in the facility and communicate / report to the appropriate departments.
  • Observe all work, safety, and administrative rules.
  • Adhere to all established policies and procedures.
  • Demonstrate knowledge of, and adhere to procedures for fire, life safety, disaster, security, work, safety and other emergency procedures.
  • Contributes to a strong, cohesive team environment.
  • Maintains a safe and secure working environment.
  • Assist with and perform other projects and related duties as assigned.

Skill Profile

The individual in this position is expected to possess and exhibit the following knowledge, skills, and abilities.

  • Ability to organize and utilize time appropriately and accomplish assigned tasks.
  • Ability and willingness to wear many hats during the workday; ready to tackle a variety of different tasks and pitch in where needed.
  • Demonstrate the ability to work independently as the sole Behavioral Health staff on-site.
  • Strong ability to provide crisis de-escalation.
  • Ability to protect privacy and confidentiality of information pertaining to the resident, employee, residence, and organization.
  • Familiarity with community support systems, health care and human service resources, court, and police activities.
  • Excellent organizational skills and administrative abilities.
  • Demonstrates initiative and accountability in completing assigned tasks.
  • Capability to be objective and treat staff and residents in a fair and equitable manner.
  • Strong ability to maintain professional boundaries and ethics.
  • Ability to solve practical problems and interpret a variety of instructions (written, oral, diagrams, schedules).

Job Qualifications

The following qualifications are required to perform the essential functions of this position.

  • High School Diploma or equivalent with minimum of three (3) years related experience and/or training.
  • CADC 1 or higher or QMHA certifications are helpful, but not required.
  • Strong ability to maintain thorough and timely documentation in Electronic Medical Records.
  • Can interact in a professional manner with residents, external stakeholders, and co-workers. Display willingness to assist co-workers. Support a dignified and caring atmosphere for residents, residents' families, visitors, and staff.
  • Knowledgeable in the development and use of service plans, resident rights, and behavioral management documentation practices.
  • Strong written and oral communication skills, including the ability to read, interpret, and follow instructions (e.g., safety rules, manuals), write reports, and effectively communicate with others.
  • Ability to work closely with nursing staff and the facility administrator on addressing behavior health concerns.
  • Effectively communicate to stakeholders as directed while maintaining a high level of confidentiality due to the information being communicated.

Physical Requirements

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions listed above.

  • Regularly required to use hands to finger, handle, or feel.
  • Regularly required to communicate effectively by speaking and hearing.
  • Frequently required to sit and reach with hands are arms for extended periods of time.
  • Occasionally required to stand, walk, stoop, kneel, and crouch.
  • May be required to lift up to 25 lbs.
  • Specific vision abilities required by this job include close vision, depth perception, and ability to adjust focus.
  • The environment is characteristic of a facility in which healthcare is provided to the frail elderly and individuals requiring additional assistance due to special needs. The noise level is usually moderate.

Benefits/perks

  • Health insurance (paying 100% of the employee's health premiums, and offering dependent coverage options)
  • Employer Paid Life and Disability Insurance
  • 401(k) option which is available upon 60 days of service and matches employee contribution $1/$1 up to 4%
  • Monthly Tri-Met or parking pass
  • Generous PTO policy
  • Employee Assistance Program
  • Flexible Spending Account
  • Meal provided while on site during work shift.

Compensation and Schedule

Starting Wage Range - $24.00 - $28.00/ Hour

Shift: 2:00pm to 10:30pm (Swing) Sunday through Thursday

About Maybelle Center

Belonging is a basic human need. However, many of us face barriers that keep us from experiencing deep connection with others. Maybelle Center partners with neighbors in downtown Portland to build connection and a sense of belonging through affordable housing and inclusive social events and activities so more of us can experience a healthy, connected life and contribute to a thriving Portland. You can find out how we build belonging on our website: www.maybellecenter.org

The talented and devoted individuals who work at Maybelle Center bring a passion and commitment to our community every single day - in a sometimes challenging, but always rewarding, environment. We are guided by our core values: 1.) Every person has innate value and is important; 2.) It is a fundamental need to be socially connected with other humans; 3.) We all have something to offer and places where we can learn and grow - we are continually learning together.

A Note to Potential Candidates: Studies have shown that women, trans, non-binary, BIPOC, and other candidates from most-impacted communities are less likely to apply for jobs unless they believe they meet every single one of the qualifications as described in a job description. We are committed to building a diverse and inclusive organization, and we are most interested in finding the best candidate for the job. That candidate may be one who comes from a background less traditional to our field of work, and that is welcome. We would strongly encourage you to apply, even if you feel you do not meet every one of the qualifications described. Maybelle Center is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, sexual orientation, gender identity, protected veteran status or any other protected characteristic.

We are proud to be an Equal Employment Opportunity Employer.

If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to hr@maybellecenter.org

Apply : Behavioral Support Specialist (Swing)

Life Enrichment Coordinator

Full Time · Life Enrichment · $23 - $25 per hour

Job details for Life Enrichment Coordinator

The Life Enrichment Coordinator is responsible for the creation and implementation of the recreation program designed to enrich the quality of life for our residents. This includes leading in-facility activities such as arts, games, music, and special events, as well as outings for shopping, to museums, movies, recreational sites, and more. They will collaborate with colleagues and residents to plan a program of activities that promote the social, emotional, mental, physical, and spiritual development of residents. The coordinator will also support residents in their daily activities including care, apartment organizations, behavioral support, and escorting to appointments. They will treat each resident with respect and dignity, recognizing individual needs and preferences and encouraging independence and a sense of purpose while fostering a home-like and community atmosphere throughout the Residence. This is a Full-time, non-exempt, Sunday through Thursday 10:ooam - 6:30pm position.

Duties and Responsibilities:

  • Collaborate with other Life Enrichment Coordinators and Resident Services Manager to best meet resident needs by considering socio-economic groups, personalities, lived experience, and interests.
  • Create monthly activities calendar in collaboration with other Life Enrichment Coordinator, Resident Services Manager, Nutritional Services Manager, the Behavioral Health Team.
  • Create and contribute to a resident-centered monthly newsletter in collaboration with the other Life Enrichment Coordinator and Department Managers (Nutritional Services, Behavioral Health, Resident Services) to curate relevant and engaging content.
  • Offer yourself as a trusted resource for residents, fostering open communication and one-on-one engagement.
  • Coordinate and schedule one on one activities with residents who prefer individual interactions or require support to avoid isolation. These visits should happen at least once monthly.
  • Ensure all activities and initiatives strictly adhere to the facility's established COVID-19 policies and guidelines.
  • Conduct comprehensive initial and quarterly Life Enrichment assessments to understand individual resident needs and preferences.
  • Create activities plan for each residence to be updated quarterly.
  • Proactively engage residents by promoting and encouraging participation in diverse activities, fostering a sense of community and well-being.
  • Maintain accurate and detailed records of daily participation and engagement data to track progress and measure effectiveness.
  • Effectively manage activity logistics by setting up, facilitating, and breaking down activities and events while maintaining organized and clean common areas and Life Enrichment closets.
  • Design visually appealing and informative activity flyers to generate interest and participation.
  • Create a welcoming and festive atmosphere by decorating common areas for seasons and holidays, contributing to a positive and engaging environment.
  • Provide compassionate assistance with personal care tasks such as hairdressing, dressing, and occasional incontinence care, particularly during outing
  • Accompany residents to appointments and other errands, ensuring their safety and well-being.
  • Offer support with apartment organization upon request, promoting independence and dignity.
  • Extend empathetic support to residents requiring additional behavioral guidance, adhering to established behavioral support plans when applicable.
  • Track department spending and remain within budget as determined by the manager.
  • Meticulously document pertinent information in resident charts and other required documentation, including incident reports as per policy.
  • Stay informed by regularly reviewing staff communication records and maintaining familiarity with individual resident records.
  • Contribute to resident care continuity by actively participating in reviewing and finalizing Service Plans quarterly, Behavioral Support Plans monthly, and Interim Service Plans daily.
  • Remain calm and follow established emergency procedures during critical situations, seeking additional assistance when necessary.
  • Assist with projects as assigned and must perform other related duties.

Qualifications/ Requirements:

  • Valid driver's license and clean driving record to transport residents for appointments, outings, and activities.
  • Must be able and willing to drive a large van is required.
  • Commitment to upholding consistent professionalism and dedication to resident well-being.
  • Demonstrated commitment to following all work safety, administrative rules, policies, and procedures.
  • Experience in social service settings or community-based care with prior experience working with diverse populations and understanding their needs.
  • Preferred knowledge of trauma informed environments with an ability to create safe and supportive spaces for residents.
  • Advanced knowledge with Microsoft office to utilize technology effectively for documentation, resident engagement, and other tasks.
  • Openness to learn new systems, equipment, and best practices to continuously improve resident support and care.
  • Ability to adapt to changing circumstances and resident needs with a positive and accommodating approach.
  • Demonstrates excellent interpersonal skills and forges positive and trusting relationships with residents, fostering a sense of community, and belonging.
  • Approaches problems with creativity and resourcefulness, finding effective solutions in a fast-paced and dynamic environment.
  • Maintains composure and clear thinking during unexpected situations, adapting readily to changing circumstances.
  • Employs effective communication skills to actively listen, clearly express ideas, and collaborate effectively with diverse teams, including direct care staff, nurses, community safety technicians, managers, and other facility personnel.
  • Thrives in a collaborative environment, readily contributing to teamwork and achieving shared goals.
  • Able to set firm and healthy boundaries with both residents and staff.

Benefits/perks

  • Health insurance (paying 100% of the employee's health premiums, and offering dependent coverage options)
  • 401(k) option which is available upon 60 days of service and matches employee contribution $1/$1 up to 4%
  • Monthly Tri-Met or parking pass
  • Generous PTO policy (over 5 weeks plus, 10 holidays)
  • Employee Assistance Program
  • Flexible Spending Account
  • Meal provided while on site, each shift

Company Provided Trainings

  • Dementia and Behavioral Care
  • Basic Direct Care
  • Meal service & Food Handler's Card
  • Appointment Escorts
  • Mobility Van Safety & Operation
  • First Aid

Compensation and Schedule

Starting salary range will be $23.00 - $25.00

10:00am - 6:30pm, Sunday through Thursday

About Maybelle Center

Everyone deserves a home, and a community, where they are valued, cared for and supported to live their most independent and fulfilling lives. All of the Macdonald Residence residents have specific needs and often a history of challenging behavioral health and addictions. As a Life Enrichment Coordinator, you will help assure that residents have a safe environment. Macdonald Residence is a program of the Maybelle Center for Community, a non-profit organization that disrupts social isolation so we can all experience a healthy, connected life and contribute to a thriving Portland.

We are proud to be an Equal Employment Opportunity Employer.

If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to HRteam@maybellecenter.org.

Apply : Life Enrichment Coordinator

Resident Services Coordinator

Full Time · Residential Administrative · $24 - $28 per hour

Job details for Resident Services Coordinator

Everyone deserves a home where they are valued, cared for, and supported to live their most independent and fulfilling lives. All Macdonald Residence residents have complex needs and often a history of behavioral health and addictions challenges. As the Resident Services Coordinator, you will not only be working as a part of a cohesive and interdisciplinary resident care team, but you will also be supporting the facility in its ongoing endeavor to deliver comprehensive, holistic health models. You will be supported by caring and competent individuals that are passionate about the Macdonald Residence community.

Position Overview

The Resident Services Coordinator assists residents with daily tasks, ranging from finances to medical appointments. Additionally, this position entails providing a great deal of daily social support to residents, while building and maintaining relationships with residents to foster independence and enhance the quality of resident lives. Under the guidance of the Resident Services Manager, the Resident Services Coordinator carries out communication with community agencies, caseworkers, and family members on behalf of the residents. Additionally, the Resident Services Coordinator treats each resident with respect and dignity, recognizing individual needs and encouraging independence, as well as fostering a homelike atmosphere throughout the facility. As an assisted living facility that provides 24/7 care for residents, this position requires being onsite 40 hours per week. This is a Full-time, Monday through Friday non-exempt position.


Duties and Responsibilities

The individual in this position is expected to engage in the following work-related activities.

  • Adheres to and conveys philosophy of supporting dignity, privacy, independence, choice, individuality, and a home-like environment for residents.
  • Escorts residents to and from appointments.
  • Attends resident appointments and provides support.
  • Helps residents navigate complex systems and paperwork (i.e. Social Security, Vital Records, Cell phone service.)
  • Engages residents in meaningful activities and discussions.
  • Prioritizes resident needs and addresses those needs in a timely manner.
  • Assists residents with finances and rent payments..
  • Works cohesively with Life Enrichment staff and the Resident Services staff to deliver a holistic model of psychosocial care to residents
  • Assists with Life Enrichment activities.
  • Documents pertinent information in residents' charts per policy (i.e. progress notes and incident reports).
  • Contributes pertinent information to resident service plans and activity plans.
  • Attends education and training classes to provide excellent care and meet state and other requirements.
  • Completes online training assignments as required in a timely manner.
  • Reads staff communication records and maintains familiarity with resident records as required.
  • Reviews and signs off on all Service Plans quarterly and Behavior Plans and Temporary Service Plans daily.
  • Provides services as indicated on Service Plans, Activity Plans, and Behavior Support Plans.
  • Observes problems, concerns, or issues with resident apartments, the facility, and the grounds and communicates them appropriately.
  • Observes changes in residents' statuses, needs, or preferences, promptly reporting all changes to the appropriate party.
  • Supports a dignified and caring atmosphere with residents, residents' families, visitors and staff.
  • Protects privacy and confidentiality of information pertaining to the resident, employee, residence, company information and records.
  • Assists with projects as assigned and performs other related duties.

Skill Profile

The individual in this position is expected to possess and exhibit the following knowledge, skills, and abilities.

  • Keeps all resident information confidential and follows HIPAA policies and protocols.
  • Displays ability and willingness to learn new skills.
  • Displays willingness to assist co-workers when a situation requires.
  • Demonstrates excellent interpersonal skills and forges positive and trusting relationships with residents, fostering a sense of community and belonging.
  • Contributes to a strong, cohesive team environment.
  • Demonstrates knowledge of and adheres to procedures for fire, life safety, disaster, security, work, safety and other emergency procedures.
  • Ability to solve practical problems and deal with different situations as well as interpret a variety of instructions furnished in written, oral, diagram, or schedule formats.
  • Creativity and resource, finding effective solutions in a fast-paced and dynamic environment.
  • Maintains composure and clear thinking during unexpected situations, adapting readily to changing circumstances.
  • Employs effective communication skills to actively listen, clearly express ideas, and collaborate effectively with diverse teams, including direct care staff, nurses, community safety technicians, and other facility personnel.

Job Qualifications

The following qualifications are required to perform the essential functions of this position.

  • Must have a minimum of 1 year related experience and/or training; prefer 2 years of experience working with residents in a community-based care setting.
  • Experience working with residents with behavioral health challenges, substance use, and histories of houselessness.
  • Valid driver's license and clean driving record to transport residents for appointments, outings, and activities.
  • Ability and willingness to drive a large van.
  • knowledge of Microsoft office to utilize technology effectively for documentation, resident engagement, and other tasks.

Physical Requirements

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions listed.

  • Frequent use of hands and fingers for movement, manipulation, grasping, pinching, and coordinated finger motions
  • Frequently required to sit and reach with hands and arms.
  • Clear verbal communication and adequate hearing.
  • The employee is occasionally required to stand, walk, stoop, kneel and crouch.
  • Must frequently lift and/or move up to 20 pounds and occasionally lift and/or move up to 25 pounds.
  • Specific vision abilities required by this job include close vision, depth perception, and ability to adjust focus.
  • The noise level is usually moderate.
  • Ability to climb up and down stairs.

Provided Trainings

  • Basic Direct Care
  • Meal service & Food Handler's Card
  • Appointment Escorts
  • Mobility Van Safety & Operation
  • First Aid
  • Dementia care

Compensation and Schedule

Monday through Friday - 8:30am-5:00pm

Salary Range- $24.00-$28.00/hourly

Full-time, 40 hours weekly

We are proud to be an Equal Employment Opportunity Employer.

A Note to Potential Candidates: Studies have shown that women, trans, non-binary, BIPOC, and other candidates from most-impacted communities are less likely to apply for jobs unless they believe they meet every single one of the qualifications as described in a job description. We are committed to building a diverse and inclusive organization, and we are most interested in finding the best candidate for the job. That candidate may be one who comes from a background less traditional to our field of work, and that is welcome. We would strongly encourage you to apply, even if you feel you do not meet every one of the qualifications described. Maybelle Center is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, sexual orientation, gender identity, protected veteran status or any other protected characteristic.

About Maybelle Center

Belonging is a basic human need. However, many of us face barriers that keep us from experiencing deep connection with others. Maybelle Center partners with neighbors in downtown Portland to build connection and a sense of belonging through affordable housing and inclusive social events and activities so more of us can experience a healthy, connected life and contribute to a thriving Portland. You can find out how we build belonging on our website: www.maybellecenter.org.

The talented and devoted individuals who work at Maybelle Center bring a passion and commitment to our community every single day - in a sometimes challenging, but always rewarding, environment. We are guided by our core values: 1.) Every person has innate value and is important; 2.) It is a fundamental need to be socially connected with other humans; 3.) We all have something to offer and places where we can learn and grow - we are continually learning together.

Apply : Resident Services Coordinator

Maybelle Center is an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, sexual orientation, gender identity, protected veteran status, or any other protected characteristic. Studies have shown that women, trans, non-binary, BIPOC, and other candidates from most-impacted communities are less likely to apply for jobs unless they believe they meet every single one of the qualifications as described in a job description. We are committed to building a diverse and inclusive organization, and we are most interested in finding the best candidate for the job. That candidate may be one who comes from a background less traditional to our field of work, and that is welcome. We would strongly encourage you to apply, even if you feel you do not meet every one of the qualifications described.